Comprehensive. Proven. Secure.
Backup for Salesforce
Enterprise-grade automated Salesforce backup and recovery solution, since 2011. Backup all your Salesforce organizational data, metadata, and Chatter feeds. Optimize data protection with Anomaly Detection, Sandbox Seeding, and Salesforce Data Comparison.
Protect all your business-critical Salesforce data with us.
Enterprise-ready Salesforce Data Protection with the
Pioneers of SaaS Backup
Secure Your Salesforce Drive Data with the Pioneers of SaaS Backup
automated backup
Automated or on-demand Salesforce backup of all your Salesforce data, metadata, and Chatter feeds. Single Repository Backups. Support for Salesforce sandbox seeding with data anonymization, data/metadata compare and production.
Anytime /
anywhere
restore
Flexible Salesforce recovery includes point-in-time, granular and cross-org restore with sandbox seeding. Export Salesforce data in a CSV format, which is compatible with the Salesforce Import Wizard and Data Loader. Plus unlimited data storage and retention.
real-person Service
Exceptional Customer Servicereal-person 365x24x7 to resolve all your Salesforce backup queries. Dedicated Customer Hub with video tutorials and a detailed knowledge base.
Secure and Certified
Secure and Certified with OAuth and MFA/2FA support. ISO 27001, HIPAA, and GDPR compliant. Global data centers. Secure Amazon AWS S3 Encryption.
6 Reasons to Backup & Secure your Data
Ransomware and
Data Loss
Happens.
Frequently
are Timebound
and Cumbersome
Why does my Org need Salesforce backup?
This was published in the Salesforce Knowledge Base – 2020
We pioneered SaaS backup back in 2011. Rely on our proven, mature and top-rated products, ranked by Newsweek* as a leading SaaS backup solution. Our comprehensive Salesforce backup includes:
Product Review – SalesforeBen.com
Chatter Feeds
Our intuitive admin-friendly UI, automated and secure Salesforce backup, ensures the safety of your company’s valuable Salesforce data, guaranteeing compliance with retention policies, preventing intentional and unintentional data loss while greatly improving recovery time objectives.
Secure Your Data With Our
Salesforce Backup & Recovery
Salesforce cannot protect you from data loss at your end due to human error, malicious intent, outages, sync errors, hackers, or malware.
When you add to the equation the likelihood of employee errors and the frequency of malware attacks and security breaches, you have a significant cybersecurity gap that can cause business-critical data loss without any chance of recovery.
Salesforce is a powerful platform. However, native backup options like the Export backup function, only perform a weekly or monthly backup, do not support sandboxes, and can only be downloaded within 48 hours of receiving them. Native recovery options like the Data Loader are cumbersome and time-consuming.
Although your data is hosted by Salesforce, maintaining control and protection of your business data in case of security threats or accidental deletion is ultimately your company’s responsibility. Salesforce recommends, “It is important for customers to develop a data backup and recovery strategy as part of their overall data management and security model”. As do Gartner and Forrester. Data regulatory laws like the GDPR and HIPAA also mandate demonstrable recoverability.
Salesforce Backup & Restore Features
Choose an Salesforce Backup Solution Tailored For The Enterprise. Your Enterprise
Reduce load on Admin teams with bulk activation of backups for your entire Salesforce organization in Production or Sandbox environments.
Sandbox seeding support to test applications or processes by using a replica of your data, without changing the production database.
Pricing
Reduce load on Admin teams with bulk activation of backups for your entire Salesforce organization in Production or Sandbox environments.
Sandbox seeding support to test applications or processes by using a replica of your data, without changing the production database.
Pricing
Save With Salesforce Data Export To Your Own Storage
Data Centers In Na, Eu, And Apac
Try a hands-on Salesforce backup tour
We offer SaaS Backup! No Download. No Setup. Just a hands-on Google Workspace cloud to cloud backup interactive tour, right here and right now.
Compliant
Service (AWS)
Compliant
99.99% Uptime
Salesforce Plan
- Unlimited retention
- Unlimited retention period
- Automated daily backup
- On-demand backup
- Custom Objects backup
- Attachment backup
- Metadata backup
- Customization backup
- Chatter backup
- Sandbox backup
- Backup multiple Salesforce instances
- Backup production
- Point-in-time restore
- Record-level restore
- Deleted items restore
- Metadata restore
- Parent-child relationship restore
- Cross-org restore
- Sandbox Seeding
- Search-based restore
- Granular restore
- Bulk items restore
- Full organzation exports
- Export data to CSV format for further import
- Point-in-time metadata comparison
- Salesforce Compare - Data comparison between snapshots and live instance
- Direct in-place restore
- Daily overview report & backup activity (optional)
- Data Anonymization for Sandbox Seeding
- Advanced security
- Global data centers in the US, Canada, Japan, EU, UK, and Australia
- Bulk activation
- Bring Your Own Storage
- Intuitive Admin-Friendly user interface
- Immutable Storage - Object Lock
-
Exceptional 24-7 customer service: Customer Support Hub
Got 100+ Accounts to backup? We have a special offer for Enterprise Level Pricing.
Also, Education and Non-Profit Discounts available. For additional discounts: Contact us
Salesforce has retired its: Data Recovery service. Your data is not secure without a 3rd party backup solution. Reach our blog post on Salesforce end of its data recovery service.
A data retention policy is a statement agreed by all the business stakeholders of how long data will be stored by the organization, with some organizations also including details around the if, when, where, and how the data is deleted, anonymized, or otherwise treated.
- Catalogue your data.
- Review your data and make some critical organizational decisions
- Establish procedures for the removal of data
Once data has been deleted, it will reside in the Salesforce recycle bin for a maximum of 15 days. During this period, known as the “soft-delete” stage, data can be restored back into the org. If data is emptied from the recycle bin, or the 15-day retention period expires, the data becomes “hard-deleted” and is not able to be recovered. You can, however, access said data by using the Salesforce workbench. If data is deleted from the database, the deletion becomes permanent and the data is only accessible or recoverable if a backup solution is in place or via the Salesforce Data Recovery service.
Deleted records in the “soft-delete” stage may be restored by using the un-delete operation within the recycle bin. However, the un-delete operation cannot be used on records or data that has been manually purged from the recycle bin or has exceeded the 15-day retention period. If this is the case, the data is no longer recoverable without a backup solution.
In Salesforce you are never able to delete a user. … The benefit is deactivating users is that they aren’t using a license, but you get to have all their historical data. So while a user is frozen and once you have cleaned up everything assigned to them, then you should deactivate that user.
To find and restore records using the Salesforce workbench:
- Prior to running the search query, Select Include under Deleted and archived records.
- Once the Id for the record is located, choose Undelete from the data drop-down at the top of the page.
- Enter the Id and follow the prompts on the screen to restore the record.
For many organizations, the countless records of CRM data stored within Salesforce is indispensable to company success and business continuity. Salesforce provides complete protection from fault on their end, offers varied options for manual backup within the platform and can assist directly in recovering lost data if absolutely necessary. However, they cannot protect your data from threats beyond their control and the native backup and last-resort options come with numerous restrictions, limited capabilities, lengthy completion times and a hefty price tag. Salesforce themselves recommend investing in a full-featured, third-party backup and recovery solution, such as CloudAlly.
Up until recently (2019) the data recovery cost according to Salesforce, “The price for this service is a flat rate of $10,000,” and “The process must be performed manually and usually takes a minimum of 6-8 weeks to complete.” Plus, there is no guarantee of recovery.
In 2020 Salesforce further iterated that native options for backup & restore are unavailable. Learn More.
Hence, 3rd party backup with CloudAlly is the safe & secure way to backup your data.
